Terms and Conditions

SLP Support System

These Terms and Conditions (T&Cs) apply to your use of the Services provided by Property Investor Solutions Ltd known as The Supported Living Platform (“Us/We/Our”). By using Our Services you agree to be bound by these T&Cs.

1. Definitions

Offer Form

means the form provided by Us to you, which sets out the specific services to be provided by Us to you and the duration and costs associated with those Services.


means the agreement between Us and you for the provision of the Services in accordance with these T&Cs.

Intellectual Property Rights

means registered and unregistered rights in any copyright, patents, know-how, trade secrets, trademarks, trade names, design rights, get-up, database rights, and all similar rights.

Our Materials

means all documentation, information and materials provided by Us relating to the Services, including but not limited to documentation, information and materials provided orally, in writing or electronic form and delivered by Us in discussions, meetings, coaching, lectures, webinars, seminars and training sessions.


means the training courses and associated materials and resources provided by Scott Baker Property Solutions Ltd together with such other services as may be provided as part of The HMO Platform as set out in the Offer Form.

2. Your obligations

2.1 By ordering our Services and accepting our Offer Form you agree:a) To pay all sums as set out in the Offer Form as they fall due and without any deduction or set off;b) To conduct yourself in a professional and respectful manner towards us and our other clients;c) To keep private and confidential any log in details for any online materials and resources as may be provided as part of the Services; d) To keep private and confidential any details and information relating to Our other clients that may come into your possession during the training courses provided by Us; e) not to copy any part of Our Materials except where such copying is incidental to normal use;f) not to sub-license, loan, translate, merge, adapt, alter, vary or modify Our Materials (or any part of them);g) not to provide or otherwise make Our Materials available in whole or in part, in any form to any person without prior written consent from Us; h) to comply with all technology control or export laws and regulations that apply to the technology used or supported by the Services;i) not to use the Services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these T&Cs;j) not to infringe Our intellectual property rights or those of any third party in relation to Your use of the Services or Our Materials;k) not to transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Services; andl) to comply with these T&Cs in all respects.

3. Our obligations

3.1 Provided you have paid all sums due and have not otherwise breached these T&Cs we agree to provide such access to our Services as may be agreed from time to time and to keep any materials and resources as up to date as may be reasonably expected.

3.2 Whilst we will take reasonable steps to ensure access to such materials and resources as are made available online is maintained we do not warrant that these will be available at all times and cannot be liable for any temporary downtime.

3.3 We shall use reasonable endeavours to meet any performance dates for provision of the Services, but any such dates shall be estimates only and time shall not be of the essence for the performance of Our obligations as set out in these T&Cs.

3.4 We shall have the right to make any changes to the Services which are necessary to comply with any applicable law, or which do not materially affect the nature or quality of the Services, or which We consider desirable or appropriate in connection with the Services. We will use reasonable endeavours to keep any such changes to a minimum.

3.5 We agree to keep participants’ personal details confidential and to comply at all times with data protection legislation in force at the relevant time. You are referred to our privacy policy for full details which can be foundhere.

3.6 Whilst we will use reasonable endeavours to provide face to face sessions and workshops where offered, we reserve the right to move such sessions to online if necessary, for example due to travel restrictions.

4. Cancellation

4.1 The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide consumers with a legal right to change their mind when purchasing services online or over the telephone. You do not need to provide any reason for the cancellation.

4.2 If You have entered into a Contract with Us for Services you may cancel the Contract at any time within 14 business days, beginning the day after the Contract was formed and receive a full refund of any sums paid to Us.

4.3 To cancel a Contract you must inform Us in writing.

4.4 Subject to clause 5, if you start using Our Services within the 14-day period, set out in clause 4.2, then your right to cancel may be lost.

5. Termination

5.1 Subject to clause 4, you may be entitled to terminate the Contract at any time by giving written notice to Us. If you terminate the Contract:-a) within 7 days of the start date of the Services we will retain the sum of £500.00 plus VAT as a cancellation fee and return any sums paid by you in excess of this; orb) after 7 days of the start date of the Services We will not return any sums paid by you to date and the full sum due to Us under the Contact, as set out in the Offer Form becomes due and payable by you to Us immediately.

5.2 We may terminate the Contract (or suspend its performance without liability to you) immediately by written notice to you:

a) if you commit a material or persistent breach of these T&Cs which you fail to remedy (if remediable) within 7 days after the service of written notice requiring you to do so; or

b) if you fail to make any payment under the Contract when due. We also reserve the right to charge interest at 8% per annum and to charge debt collection costs (including any legal and court fees) to you.

5.3 On termination of the Contract for any reason:

a) Any sums owed to Us by You will become due immediately. All sums already paid by you to us are non-refundable unless We have breached these T&Cs in any way or clause 4 or 5.1 applies;

b) all rights granted to you under these T&Cs shall cease; and

c) you must immediately cease to access and use any of the Services and Our Materials to which you have access.

5.4 Any provision of these T&Cs that expressly or by implication is intended to have effect after termination shall continue in full force and effect.

6. Limitation of liability

6.1 Any information, mentoring, coaching or guidance provided as part of the Services whether by us or our representatives is intended to be for educational purposes only and is not intended to constitute financial or legal advice.

6.2 You acknowledge that the Services have not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the Services meet your requirements.

6.3 We give no guarantees or warranties, expressed or implied, about any results to be achieved following using our Services.

6.4 In implementing the skills taught as part of the Services you agree to take sole responsibility for your decisions and you should seek such advice as you may require from qualified professional advisers.

6.5 You acknowledge that you have not relied on any statement, promise or representation made or given by us or by our representatives.

6.6 To the maximum extent permitted by law, any contractual terms and warranties ordinarily implied by statute or otherwise are excluded.

6.7 We are only responsible for loss or damage you suffer that is a foreseeable result of Our breach of these T&Cs or our negligence up to the total sums paid by You for the Services. We are not responsible for any unforeseeable loss or damage, including any damage you may suffer as a result of failing to seek competent advice from a professional.

6.8 To the maximum extent permitted by law, We will not be liable for any indirect, special, or consequential loss, damage, expense, cost, loss of income, business, data, goodwill or profits, or for any loss or damage that was not reasonably foreseeable.

6.9 Nothing in these T&Cs seeks to exclude any liability for death or personal injury caused by Our negligence or any fraudulent misrepresentation.

7. Intellectual Property Rights

7.1 All Intellectual Property Rights in Our Materials shall remain owned by us at all times.

7.2 You may not reproduce or share any part (or all) of Our Materials with third parties, whether for monetary gain or otherwise.

7.3 When you upload or post content to any social media group or social networking group, which is recommended by Us or linked to Us as part of the Services, you grant us the following rights to use that content:

a) a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media including to promote Our services generally.

7.4 Where you attend an online or face-to-face session we reserve the right to photograph or record the proceedings. You agree to waive all rights to any such images or recordings and these will remain our property to be used at our discretion for business development, marketing or other purposes.

8. Miscellaneous

8.1 If an event occurs outside our reasonable control, which may include, but is not limited to power failure, internet or telecommunications failure, industrial action, civil unrest, fire, flood, storms, snow, earthquakes, acts of terrorism, acts of war, governmental action, pandemic or any other event that is beyond our control and this causes delay which continues for a period of 90 days, either of us may terminate or cancel the Services to be carried out under these T&Cs.

8.2 These T&Cs and any contract which is formed upon them are not enforceable by any third party and the Contracts (Rights of Third Parties) Act 1999 shall not apply.

8.3 These T&Cs together with the Offer Form shall constitute the entire agreement between the parties and no other terms shall apply.

8.4 Unless otherwise agreed, no delay, act or omission by either party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

8.5 If a court finds part of these T&Cs invalid, illegal or unenforceable, the rest will continue in force. Each of the clauses of these T&Cs operate separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

8.6 These T&Cs are to be construed and governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the courts of England.

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